• Customer Communications Specialists
Are phone calls making it hard for you to get your work done?
Do your customers say you are hard to get hold of?
Could you use some help booking appointments, responding to customer inquiries or taking orders for product?
Encore TeleSolutions can help you make the most of your day by giving you the time to focus on what is important. Let us handle the routine matters, freeing you up to work on priority issues. Our friendly professional staff will manage your phone calls according to your specifications. You simply forward the line to us when you want us to take the calls; for periods of the day, after hours or even 24/7. Services include appointment booking, emergency response, registration, reservations, service dispatch, telephone message service, employee book off, event hotlines and a variety of customized telephone solutions.
Some clients would prefer to communicate through the Web. Encore Web Plus provides a full line of web services including website updates,
new websites and search engine optimization.
Would some updated content improve your sales inquiries?
Do you understand what your google analytics reports are telling you?
Does your website display properly on a cell phone or tablet?
Our in house web staff can help you understand how your website is performing and provide the know-how and expertise to make your website more customer friendly.
Encore has over 50 years in the customer communications business and have been awarded the CAM X Award of Excellence for the past 12 years.
Corner of Maple and Sophia St West in Barrie (near downtown)